FACT SHEET
Ocean Visibility
End-to-end ocean visibility to control exceptions and reduce port costs
Stop chasing ocean updates across disconnected systems. Ocean Visibility gives you real-time, door-to-door container tracking with proactive alerts — helping you prevent disruption, reduce port charges and stay on top of emissions reporting.
Get proactive control instead of chasing ocean updates across systems.
A comprehensive ocean visibility solution should track shipments from pickup through to final delivery — across the vessel journey and pre- and on-carriage legs where available. Ocean Visibility consolidates data from multiple sources, detects changes such as transshipments and port updates, and highlights the exceptions that need attention. The result is better operational control, improved service performance and greater visibility into costs such as demurrage and detention.
CHALLENGES
Challenges we solve
Fragmented data and limited end-to-end visibility across transport modes
Ocean shipments involve multiple legs, transport modes and stakeholders — often leaving teams switching between systems to manually piece the journey together. We connect legs and milestones into a single operational view, providing clearer end-to-end visibility and more accurate emissions data from initial pickup through to final delivery.
Poor data quality and unreliable milestone updates
Conflicting statuses, missing events and inconsistent timestamps make it hard to trust ETAs. Ocean Visibility consolidates multiple sources and processes data to deliver a clearer view of planned, estimated, and actual timestamps.
Reactive exception management
Many teams only discover changes after disruption has already happened, leading to costly expediting and customer escalations. Proactive alerts help planners focus on exceptions that need action instead of manually tracking every shipment.
High demurrage and detention exposure
When free time is hard to monitor and port exceptions go unnoticed, costs can escalate quickly. Ocean Visibility highlights risks earlier, helping teams act sooner to reduce avoidable cost
KEY FEATURES
What makes us uniqe
Exception management with real-time alerts
Automated alerts and notifications help teams prioritize the shipments that require follow-up, so they can intervene earlier and reduce firefighting.
Automatic detection of transshipments and port changes
Data processing automatically detects changes such as transshipments and port updates, surfacing them clearly so teams can respond earlier and avoid surprises when plans change.
Door-to-door multimodal visibility
Track ocean shipments from initial pickup through to final delivery by linking ocean and inland legs into a single end-to-end operational view.
Demurrage & detention risk monitoring
Understand how much free time is left and where extra charges may occur, so you can act sooner to reduce demurrage, detention and other port costs.
Track your cargo,
not “just” the transport
Container-level tracking linked to the identifiers your teams already use — so you always know where cargo is and what’s changing across the shipment.
Carbon emissions tracking & reporting
Automatically calculate and monitor greenhouse gas (GHG) emissions across every leg of your multimodal journey to support corporate sustainability goals and green initiatives.
CORE BENEFITS
Why choose Ocean Visibility
Proactive execution with less manual follow-up
Move from reactive tracking to exception-led management with real-time updates and proactive alerts — reducing the time spent chasing shipment statuses and escalating issues.
Better decisions with more reliable ETAs and milestones
Consolidated data and clearer planned, estimated and actual timestamps help teams make more confident operational decisions and improve communication with stakeholders.
Lower demurrage and detention costs
Early warnings on free-time risk and port exceptions help teams prioritize action sooner and reduce avoidable fees that can quickly erode margins.
End-to-end control across legs and partners
A more connected view across ocean and inland legs improves coordination, service performance and accountability across stakeholders throughout the shipment journey.
Greener supply chains and easier compliance
Leverage granular data across your multimodal network to report more accurately on environmental impact and drive your corporate sustainability targets.
Faster time-to-value through consolidated visibility
Replace fragmented tracking with a single operational view and improve exception handling and cost control quickly — without overhauling your existing process landscape.
Proactive execution with less manual follow-up
Move from reactive tracking to exception-led management with real-time updates and proactive alerts — reducing the time spent chasing shipment statuses and escalating issues.
Better decisions with more reliable ETAs and milestones
Consolidated data and clearer planned, estimated and actual timestamps help teams make more confident operational decisions and improve communication with stakeholders.
Lower demurrage and detention costs
Early warnings on free-time risk and port exceptions help teams prioritize action sooner and reduce avoidable fees that can quickly erode margins.
End-to-end control across legs and partners
A more connected view across ocean and inland legs improves coordination, service performance and accountability across stakeholders throughout the shipment journey.
Greener supply chains and easier compliance
Leverage granular data across your multimodal network to report more accurately on environmental impact and drive your corporate sustainability targets.
Faster time-to-value through consolidated visibility
Replace fragmented tracking with a single operational view and improve exception handling and cost control quickly — without overhauling your existing process landscape.
Ocean Visibility
How it works
Provide shipment identifiers
From shipper data (e.g., container number, booking number, B/L, POL, POD, SCAC code)
Consolidate multiple data sources
- Carrier network and terminal statuses
- AIS positions and routing signals
- Port communities, inland terminals and other sources
- Customer-provided statuses (where available).
Process and cleanse data
Automatically detect transshipments and port changes and reconcile events to display planned, estimated, and actual timestamps.
Monitor shipments and manage by exception
Use the UI, filters, dashboards, and alerts to focus on the shipments that require action.
Control demurrage & detention exposure
Track risk stages and free-time status, receive alerts and take action earlier to reduce avoidable charges
