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CASE STUDY

How a leading European fashion retailer transformed freight procurement through tendering

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Turning complex retail tenders into a structured, automated procurement process

A leading European fashion retailer faced increasing complexity in managing freight tenders across regions and transport modes. The procurement organization relied heavily on manual bid analysis, unstandardized rate cards, and region-specific processes. This limited transparency, slowed decision-making and constrained the team’s ability to benchmark, negotiate and scale best practices globally.

By adopting our freight procurement solution and advisory approach, the retailer fundamentally redesigned its tender management process by introducing standardized structures, automated analysis and a repeatable global framework.

THE CHALLENGE

Lack of standardized rate cards, with suppliers submitting open and non-comparable pricing structures

Limited visibility into historical volumes, base rates and benchmark data

Highly complex, retail-specific bid sheet formats varying by tender

Inconsistent procurement processes across regions (e.g., Europe, North America, Asia)

Siloed tender ownership across project managers without a unified strategic framework

Manual, time-intensive evaluation of tender results

Elevated risk of errors and delays in award decisions

THE SOLUTION

In just one tender cycle, the organization shifted from manual comparison to structured, automated decision-making, establishing a single source of truth for freight procurement.

Introduction of standardized rate card structures aligned with industry best practices.

Deployment of an automated tender analysis tool to handle complex bid data.

Harmonization of bid sheet structures across regions and transport modes.

Enforcement of consistent, repeatable procurement workflows through the platform.

Advisory support to redesign tender strategy and governance.

Regular alignment sessions with regional project leaders to ensure transparency and adoption.

THE RESULTS

Delivered both immediate savings and a long-term foundation for continuous optimization.

Faster, more confident award decisions based on standardized and comparable data.

Significant reduction in manual effort for bid analysis, from hours to minutes.

Improved negotiation leverage through increased cost transparency and benchmarking.

Reduced administrative complexity and lower risk of data inconsistencies.

A scalable and repeatable tender framework that’s applicable to future sourcing events.

Measurable cost reductions across multiple tenders.

"What used to be a highly manual and fragmented tender process is now structured, transparent and scalable.
The combination of standardized rate cards and automated analysis has fundamentally changed how we run freight procurement, and how confidently we make decisions."

Head of transport procurement, european fashion retailer

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