Survey questions & responses

QUESTION 1

How would you describe the level of automation in your current freight procurement process?

A large percentage of the respondents (44%) described their freight procurement process as either “Mostly manual with some digital tools” (26%) or “Entirely manual” (18%). Another 41% said their processes are “A balanced mix of manual and automated steps.

QUESTION 1

How would you describe the level of automation in your current freight procurement process?

A large percentage of the respondents (44%) described their freight procurement process as either “Mostly manual with some digital tools” (26%) or “Entirely manual” (18%). Another 41% said their processes are “A balanced mix of manual and automated steps.

Key stats

26%

Mostly manual

18%

Entirely manual

41%

Mix of manual and automated

26%

Mostly manual

18%

Entirely manual

41%

Mix of manual and automated

QUESTION 2

Which areas of your logistics procurement process require the most manual effort today?

Topping the list of processes that require the most manual effort today is “Internal stakeholder alignment and approvals,” which was selected by 38% of the respondents. It was followed by “Bid setup and RFP creation” (35%).

QUESTION 2

Which areas of your logistics procurement process require the most manual effort today?

Topping the list of processes that require the most manual effort today is “Internal stakeholder alignment and approvals,” which was selected by 38% of the respondents. It was followed by “Bid setup and RFP creation” (35%).

Key stats

38%

Internal stakeholder alignment and approvals

35%

Bid setup and RFP creation

38%

Internal stakeholder alignment and approvals

35%

Bid setup and RFP creation

QUESTION 3

To what extent do you use internal and external data in your freight procurement decision-making?

50% of the respondents said “Data is a major factor in their procurement strategy” and 6% said their freight procurement decisions are “Highly data-driven with real-time inputs.” However, 21% make decisions either based “mostly on experience and instinct” (6%) or they use “some reports, but they are limited or static” (15%).

QUESTION 3

To what extent do you use internal and external data in your freight procurement decision-making?

50% of the respondents said “Data is a major factor in their procurement strategy” and 6% said their freight procurement decisions are “Highly data-driven with real-time inputs.” However, 21% make decisions either based “mostly on experience and instinct” (6%) or they use “some reports, but they are limited or static” (15%).

Key stats

50%

Data is a major factor in strategy

6%

Make decisions on instinct

15%

Use some reports; limited or static

50%

Data is a major factor in strategy

6%

Make decisions on instinct

15%

Use some reports; limited or static

QUESTION 4

How difficult is it for you to access trusted data in the following areas?

Accessing accurate “on-time and service failure tracking” is the most difficult data to obtain, with 33% of the respondents saying it was either “Very difficult” (21%) or “Extremely difficult” (12%). It was followed by “Lane-level volume forecasts,” with 24% of the respondents saying it was “ Very difficult” and 9% saying it was “Extremely difficult.”

QUESTION 4

How difficult is it for you to access trusted data in the following areas?

Accessing accurate “on-time and service failure tracking” is the most difficult data to obtain, with 33% of the respondents saying it was either “Very difficult” (21%) or “Extremely difficult” (12%). It was followed by “Lane-level volume forecasts,” with 24% of the respondents saying it was “ Very difficult” and 9% saying it was “Extremely difficult.”

Key stats

31%

Found service failure tracking data difficult to obtain

24%

Found lane-level volume forecasts data difficult to obtain

31%

Found service failure tracking data difficult to obtain

24%

Found lane-level volume forecasts data difficult to obtain

QUESTION 5

Which of the following capabilities would most improve your procurement process?

53% of respondents said that “Predictive insights on rate changes or capacity” would improve their procurement process the most. “Tools to simulate or model RFP outcomes” ranked second (44%), followed by “Scenario modeling for sourcing strategies” (41%).

QUESTION 5

Which of the following capabilities would most improve your procurement process?

53% of respondents said that “Predictive insights on rate changes or capacity” would improve their procurement process the most. “Tools to simulate or model RFP outcomes” ranked second (44%), followed by “Scenario modeling for sourcing strategies” (41%).

Key stats

53%

Predictive insights on rate changes or capacity would improve process

44%

Tools to simulate or model RFP outcomes would improve process

41%

Scenario modeling for sourcing strategies would improve process

53%

Predictive insights on rate changes or capacity would improve process

44%

Tools to simulate or model RFP outcomes would improve process

41%

Scenario modeling for sourcing strategies would improve process

QUESTION 6

How confident are you in your current ability to forecast freight demand and market conditions?

Only 21% of the respondents said they are “Confident” in their ability to forecast freight demand and market conditions; 0% said they were “Very confident.”

QUESTION 6

How confident are you in your current ability to forecast freight demand and market conditions?

Only 21% of the respondents said they are “Confident” in their ability to forecast freight demand and market conditions; 0% said they were “Very confident.”

Key stats

21%

Confident in ability to forecast

0%

Very confident in ability to forecast

21%

Confident in ability to forecast

0%

Very confident in ability to forecast